Terms & Conditions

Tajibo Events B.V., KvK [KVK-NUMMER], [ADRES], Netherlands. Email: info@tajibo.nl. These terms are governed by Dutch law.

Tickets are sold exclusively through authorised third-party platforms (currently Eventbrite and/or Dice). Tajibo is not responsible for technical failures, payment processing errors, or the privacy practices of those platforms.

A ticket purchase constitutes a binding agreement between the buyer and Tajibo Events B.V. for attendance at the specified event.

Ticket prices include applicable Dutch VAT (BTW). All prices are listed in euros (€).

Tickets for events are generally non-refundable once purchased, in accordance with Art. 6:230p sub e of the Dutch Civil Code (exemption for leisure activities at a specific date/time).

If Tajibo cancels an event entirely: all ticket holders will receive a full refund or the option to transfer their ticket to a rescheduled date.

If Tajibo postpones an event: ticket holders will be offered a transfer to the new date or, where permitted by the ticketing platform, a refund.

Force majeure: if an event cannot proceed due to circumstances beyond our control (natural disaster, government order, pandemic, etc.), Tajibo will make reasonable efforts to reschedule. Refunds in force-majeure situations are at the organiser's discretion, consistent with Dutch law.

For refund requests: contact info@tajibo.nl with your order number within 7 days of the cancellation announcement.

ALL Tajibo events are strictly for adults aged 18 and over. Entry will be refused to anyone unable to prove they are at least 18 years of age.

A valid government-issued photo ID (passport, national ID card, or Dutch driver's licence) is required at the door for all attendees. Digital copies are not accepted.

No refund will be given if entry is refused due to failure to present valid ID or due to the attendee being under 18.

Tajibo reserves the right to refuse admission or remove any person from the venue without providing a reason, within the limits of Dutch anti-discrimination law (AWGB).

Grounds for refusal or removal include (but are not limited to): breach of these terms, disruptive behaviour, intoxication, or failure to comply with venue rules.

No refund is given to persons removed for rule violations.

Tajibo is committed to being a safe, inclusive, and welcoming space for all people regardless of gender, gender expression, sexual orientation, ethnicity, nationality, religion, age, disability, or body type.

The following are strictly prohibited:

• Harassment, intimidation, or unwanted physical contact of any kind.

• Discrimination based on any protected characteristic.

• The use, possession, or distribution of illegal drugs or substances.

• Any form of violence or aggressive behaviour.

• Photography or recording of other attendees without their explicit consent.

Violations will result in immediate removal from the venue and may be reported to the police. No refund is given in case of removal.

If you witness or experience a code of conduct violation, please notify venue staff or security immediately.

By attending a Tajibo event, you consent to being photographed and/or filmed by Tajibo or its appointed photographers/videographers.

This content may be used on tajibo.nl, Instagram, TikTok, press releases, and other promotional materials without additional compensation.

If you do not wish to be photographed, please inform a staff member at the event.

To request removal of identifiable images, contact privacy@tajibo.nl. See our Privacy Policy for full details.

A notice will be displayed at the entrance of every Tajibo event.

Attendance at Tajibo events is at the attendee's own risk. Tajibo is not liable for personal injury, loss of property, or theft during events, except where such liability cannot be limited under mandatory Dutch law.

Tajibo is not liable for indirect or consequential losses.

The venue's own terms and conditions also apply and take precedence with respect to the physical premises.

Please submit complaints in writing to info@tajibo.nl within 7 days of the event. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If unresolved, you may contact the Dutch Consumer Authority (ACM) or use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr

These terms are governed by the laws of the Netherlands. Any disputes will be submitted to the exclusive jurisdiction of the competent court in Rotterdam, unless mandatory consumer protection law provides otherwise.